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Welcome to the Nexus Box™ Blog, your go-to source for insightful information, step-by-step how-tos, the latest company news, and much more. Stay informed and empowered with our expert tips and updates!

The Importance of UI/UX Design | Putting Customers First

Customers are what drive businesses. There’s an age-old adage that seems to hold truer than ever in today’s modern market: “The customer is king.” In the e-commerce space, it’s all about upping the user interaction AND satisfaction game in an environment where there’s no personal contact. From making a good first impression to delivering top-notch…

Read more: The Importance of UI/UX Design | Putting Customers First

Critical PHP Vulnerability Update | Security Alert

MS-ISAC has issued an alert related to a vulnerability that could allow for arbitrary code execution and a recommendation that all sites using PHP should update to the latest PHP version ASAP ( full alert is available here). Since Magento Commerce relies on PHP, we recommend that all Merchants using Magento Commerce review necessary updates…

Read more: Critical PHP Vulnerability Update | Security Alert

Refunds vs. Chargebacks | Protect Your Merchant Account

Although many business owners use the terms, “return” and “chargeback” interchangeably, they do not have the same meaning. A merchant return is simply a means to repay a customer who decides not to keep a product or retain a service. Often, when a return is initiated, a merchant may credit the customer’s account on the…

Read more: Refunds vs. Chargebacks | Protect Your Merchant Account

Internet Merchant Accounts | Educated Consumer Guide

Everybody’s faced with choices in life such as the daily decisions of what to have for dinner, what to wear or what CD to listen to on the way to work, etc. And then there are the more important options we have to deal with, which include marriage, banking, insurance, and housing etc. If you’re…

Read more: Internet Merchant Accounts | Educated Consumer Guide

PCI Compliance Fees Explained | Security Has a Price

If you are a merchant who accepts credit card payments for goods or services, you may have noticed a PCI compliance fee on your merchant account statement recently. When you first noticed this additional charge, you probably asked yourself, “What is this fee and what service does it cover?” If you are a merchant who…

Read more: PCI Compliance Fees Explained | Security Has a Price

Accepting American Express | Merchant Strategy & Fees

Here is a typical question that a new business owner asks: Should I accept American Express?  Let’s briefly explore the issue. It’s a dog eat dog business world out there today, especially with the present state of the economy. The last thing you want to do is lose sales because you don’t wish to pay a few…

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Discount Merchant Accounts | Understanding Hidden Fees

If your business is accepting credit cards for its transactions, you need to try and find the discount merchant account that will offer you the best services for the most competitive price. You need to take into account all of the various fees, not just the qualified discount percentage. While the discount rate is important,…

Read more: Discount Merchant Accounts | Understanding Hidden Fees

Choosing an Authorize.net Reseller | Save on Fees

If you make your living by selling services and/or merchandise over the Internet, you really need a dependable payment gateway, such as Authorize.net, to help your business complete transactions as smoothly as possible. Consequently, you may be galvanized to find an Authorize.net reseller – one that can provide the gateway to you in the most…

Read more: Choosing an Authorize.net Reseller | Save on Fees

Authorize.net Customer Information Manager | CIM Guide

I received an inquiry last week pertaining to the Authorize.net Customer Information Manager so I thought it would be beneficial to all Auth.net merchants by presenting info about this option. Quite a few merchants do business with repeat customers and to make things a lot easier they want to store credit card information so they can…

Read more: Authorize.net Customer Information Manager | CIM Guide

Authorize.net Merchant Accounts | One-Stop Shop | Nexus Box

A prospective client recently contacted us and mentioned that he was not looking for an Authorize.net merchant account as he already had the credit card processing piece.  He requested our rates for the “Authorize.net gateway only.”  I explained that we bundle this payment gateway with our merchant account program.  Although we could not accommodate his request to provide Auth.net by…

Read more: Authorize.net Merchant Accounts | One-Stop Shop | Nexus Box

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